Terms & conditions
V.O.F. Newyorkcitytrippers is registered with the Chamber of Commerce in Alkmaar under number 57187770 with its offices at Hofdijkstraat 10, 1814 EC in Alkmaar.
Phonenumber: +31 6 53949378 | VAT number NL8524.74.350.B01 | Email info@newyorkcitytrippers.com
1 General
Our general conditions apply to all services, giftshop, travel advice and agreements with Newyorkcitytrippers. By using our website, user (1) agrees with these General Terms and Conditions.
Newyorkcitytrippers refers to third party websites (2) through hyperlinks, with which the user may enter into an agreement with. The mentioned third parties will use their own Terms and Conditions.
1. Third Party (/parties): a third party that provides services and products which can be found, among other things through hyperlinks on the website and with which the user enters into a contract if he places an order on the website of the third party.
2. User: the natural person or legal entity using the Website.
To these Terms and Conditions and any agreements between the user and Newyorkcitytrippers applies Dutch law.
2 Prices
All prices are in Euros, including VAT unless otherwise mentioned. Price changes may occur. We cannot be held liable for any printing and/or typographical errors.
3 Hiring services
Upon your request for a travel advice we will send an email with our suggested rate, the time we'll need to prepare the outline of the advice and an invoice for the downpayment.
The contract goes into effect upon receipt of the downpayment. The outline will be sent by e-mail.
If the downpayment is not received in our bank account within 5 days, there is no agreement.
Should we, for whatever reason, not be able to make your travel advice we will let you know as soon as possible and return your payment within 7 days after canceling the agreement.
4 Services via third parties
Newyorkcitytrippers is not responsible for the execution of the agreement(s) that you close with a third party like a shop or travel agent via our website.
5 Change in terms & conditions
Newyorkcitytrippers reserves the right to alter the terms & conditions or supplement.
6 Copyright
All intellectual property rights are reserved by Newyorkcitytrippers or collaborating third parties. Nothing on this website, such as images, texts and paid and unpaid advice may be reproduced without the written consent of Newyorkcitytrippers. It is not allowed to use web pages or individual elements such as images, videos or interactive applications from the website within a frameset or through an inline link or to process any other web page without the written consent of Newyorkcitytrippers.
7 Liability
Newyorkcitytrippers can not be held liable for any problems during travel for which advice was given. You are at all times responsible for your own journey.
This website contains links to third party websites that allow you to conclude an agreement. Newyorkcitytrippers takes no responsibility for the correct operation of these links. Newyorkcitytrippers is not responsible for the agreement you have with any third party. Customer understands that it enters into an agreement with the third party. User understands that Newyorkcitytrippers is not liable for any direct or indirect damage resulting from the agreement concluded by user with the Third Party. Newyorkcitytrippers is not liable for any technical malfunction and / or no longer (at a certain price) availability of products and / or services from third parties, which witholds user of the product and / or services can not be reduced.
8 Personal
If user places an order via a hyperlink, user provides personal information to the third party and not to Newyorkcitytrippers. Newyorkcitytrippers has no influence on how third parties handles personal data of users and can not guarantee reliability of these third parties and safe use of the personal data of user.
9 Complaints and customer service
Newyorkcitytrippers strives for customer satisfaction, a good service and friendly attitude. For any complaints, we will work to make it, in all fairness and in mutual agreement to resolve. With questions, complaints, comments and / or suggestions please email us at info@newyorkcitytrippers.nl.
10 Giftshop
We use PostNL to send our products to addresses within the Netherlands and charge € 4,50 for that. For orders of € 45 and over the shipment is free of charge. Fill in "gratis" in the "kortingscode" box on the orderform if that is the case. Products that are in stock will be offered to PostNL within 48 hours after receipt of the payment. Should a product be out of stock we will contact you within 48 hours after receipt of the order. It is also possible to collect your order in Alkmaar. No shippingcosts will be added. Please contact us by sending an email to info@newyorkcitytrippers.nl if you wish to do so.
Not happy with your product? You have the right to cancel up to 14 days after receipt of your order. Please let us know you wish to return the product(s) by sending an e-mail to info@newyorkcitytrippers.nl within 14 days after receipt of the order. You then have 14 days to return the products to us. We will make the amount payable to you, excluding the costs of the return shipment.
In case you wish to use your right to return the product(s), it/they have to be sent back, as far as possible, in the original and undamaged packaging to the following address: Newyorkcitytrippers, fao returndepartment, Hofdijkstraat 10, 1814 EC Alkmaar, The Netherlands. The shipping costs will be at your own expense.
All prices mentioned include VAT.
11 Disclaimer
We cannot be held responsible for the pages of external organisations that you are referred to. Although the greatest possible care has been excercised to ensure the correctness and completeness of the information provided on this website, we donot accept any liability for it. This disclaimer has been translated into English. If the English disclaimer shows discrepancies with the Dutch version, than the Dutch version is decisive.
Occasionally we make use of materials of which we believe they are public domain. However, sometimes it is not possible to verify this nor to trace the person who possible has the right to it. In case you are entitled to the rights of something we used, we kindly urge you to contact us.
